This Privacy Policy describes how we at Novel Energy collect, use, disclose, and otherwise process your information when you visit our website ( or engage in our on-site solar and management solutions, enroll in and/or become a member of our solar community, or otherwise communicate with us. We refer to our website and Novel Energy’s services together as the “Services”.

Before using our Services or submitting any Personal Information to us, please review this Privacy Policy carefully as it will help you make informed decisions regarding your information. If you have any questions, please contact us at  


In this Privacy Policy, we use the term “Personal Information” to refer to information that we can use to identify you.

When you interact with our Services, we may collect certain Personal Information directly from you or automatically from the devices you use to access our Services. Depending on how you use our Services, we may collect the following types of information from you or about you:



Depending on you use our Services, we may collect Personal Information from you in the following ways:



We may use your Personal Information to:


Aggregated Information. We may aggregate Personal Information and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with prospective business partners.



We may share your Personal Information with the following categories of third parties:



Our website uses cookies. When you visit our website, log in, register or open an email, cookies and similar technologies may be used by use or our online data partners or vendors to associate these activities with information they or others have about you, including your email address, mailing address and/or phone number. We (or service providers on our behalf) may then send communications and marketing to these addresses. You may opt out of receiving this advertising by following the steps under Opting Out of Communications. A “cookie” is a small text file that is placed on your computer or mobile device when you enter a website or a mobile app. It enables the website or mobile app to remember your actions and preferences over a period of time. While the cookies we may use change from time to time, they generally fall into one of the following categories:


To learn more about cookies and similar technologies, please visit Most web and mobile device browsers automatically accept cookies. If you prefer, you can change your browser to prevent that or to notify you each time a cookie is set. You may also choose to opt out of receiving interest-based advertising by visiting the Network Advertising Initiative’s Opt-Out Tool.


We may communicate with you by email about the Services, including other services and products in which we think you may be interested. You may access, update, correct or modify information about you at any time by logging into your online account or by emailing us at If you have opted in or otherwise qualify to receive these forms of communication, and no longer wish to receive such communications, you may opt out or unsubscribe by following the instructions that are included in the communication or by contacting us using the information provided in the “Contact Us” section below. Please note we may continue to store information about you as required by law or for legitimate business purposes.


If you are a California resident, you may request certain information regarding our disclosure of certain categories of Personal Information to third parties for those third parties’ direct marketing purposes. To make such a request, please contact us at This request may be made no more than once per calendar year, and we reserve our right not to respond to requests submitted other than to the email address specified below. Note that we do not currently share Personal Information with third parties for those third parties’ direct marketing purposes.

In addition, California residents may have the following additional rights under the California Consumer Privacy Act:


This Privacy Policy describes our practices over the last 12 months with respect to categories of information we collect, the sources of that information, and how we have disclosed it. We disclose your Personal Information only to the third parties listed under “How We Share Your Personal Information.” We do not sell your Personal Information.

You may exercise your right to know twice a year free of charge. You may use an authorized agent to submit a request. When we verify your agent’s request, we may verify your identity and request a signed document from your agent that authorizes your agent to make the request on your behalf. To protect your Personal Information, we reserve the right to deny a request from an agent that does not submit proof that they have been authorized by you to act on their behalf.

To exercise your rights, contact us at

We will take steps to verify your identity before processing your request. We will not fulfill your request unless you have provided sufficient information for us to reasonably verify you are the individual about whom we collected Personal Information. We will only use the Personal Information provided in the verification process to verify your identity or authority to make a request and to track and document request responses unless you initially provided the information for another purpose.


Nevada law gives residents the right to opt out of the sale of their Personal Information. We are not considered a data broker under the Nevada law and do not sell your Personal Information.


We maintain administrative, technical, and physical safeguards designed to protect against unauthorized access, use, modification, and disclosure of your information in our custody and control. No data, on the Internet or otherwise, can be guaranteed to be 100% secure. While we strive to protect your information from unauthorized access, use, or disclosure, we cannot and do not ensure or warrant the security of your information. 


Our Services may contain links to other websites not operated or controlled by us, including social media services. The information that you share with these sites will be governed by the specific privacy policies and terms of service of those sites and not by this Privacy Policy. Please contact these third-party sites directly for information on their privacy practices and policies.


Some web browsers incorporate a “Do Not Track” (“DNT”) or similar feature that signals to websites that a user does not want to have his or her online activity and behavior tracked. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes;.


We do not knowingly or intend to collect any information from children under 13 or equivalent minimum age as prescribed in the laws in relevant jurisdiction.


We may update our Privacy Policy. When we do so, we will post an updated version on this page, unless another type of notice is legally required. Unless you direct us otherwise, the updated Privacy Policy will apply to your Personal Information (including the Personal Information we already collected about you).


Please feel free to contact us at any time if you have any questions or comments about this Privacy Policy.

You can contact us or otherwise communicate your privacy concerns via email at